Wednesday, 07 January 2009 Recent Articles Eligible or Ineligible for NFIP Coverage? Defines Building eligibility requirements for NFIP insurance. (2/5/2008) Webinars: Another NFIP Training Option Explains how web seminars are used for NFIP training. (2/5/2008) This Is the Map Service Center Offers information about flood mapping resources. (2/5/2008) Wildfires Increase Flood Hazards Highlights flood risks for California properties hit by recent wildfires. (1/7/2008) Digital Vision Describes FEMA efforts to digitize flood maps. (1/7/2008) One Town, Two NFIP Communities Reports on how one unusual town participates in the NFIP. (1/7/2008) Online Mapping Tutorials Describes multimedia FEMA map modernization tutorials. (12/14/2007) Check It Out! Introduces recent enhancements to the FEMA Information Resource Library. (12/14/2007) Related Links - NFIP Website - FloodSmart Website - Insurance Professional Info - FEMA Mitigation Info - Watermark e-Notification - Archive of Printed Watermarks Other Links - NFIP Bureau Services - NFIP Videos - Location Validation - Forms - Acronym/Glossary List

Who We Are Subscription Information Submission Information Important NFIP Telephone Numbers Regional Office Telephone Numbers Who We Are [Back to Top] The watermark.nfipstat.com website brings you web-exclusive news as well as articles published in the National Flood Insurance Program's Watermark newsletter. The Watermark is published several times annually by the Federal Emergency Management Agency, a division of the U.S. Department of Homeland Security. You may reproduce articles presented on the e-Watermark website for use in your own newsletters or other communications. Send printed copies of our reproduced articles or links to their online locations to the editor of the Watermark and e-Watermark, Susan Bernstein (susan.bernstein1@dhs.gov). Subscription Information [Back to Top] If you'd like to receive copies of the printed Watermark newsletter, send your request to: Watermark Subscriptions NFIP Bureau & Statistical Agent P.O. Box 710 Lanham, MD 20703-0710 If you prefer to get your Watermark news quicker through this website and want to cancel your hard copy subscription, email your request to us. Submission Information [Back to Top] We welcome your comments and suggestions, as well as submissions for articles. Send these to: Susan Bernstein FEMA 500 C Street SW Washington, DC 20472 susan.bernstein1@dhs.gov Important NFIP Telephone Numbers [Back to Top] NFIP Telephone Center 800-427-4661 Answers general flood insurance and claims questions for WYO companies. 800-427-5593 TDD FloodSmart Call Center 888-435-6637 Responds to questions from consumers who would like a referral to an insurance agent or want to receive a flood insurance information package. 888-786-7693 Assists insurance agents who want to sign up for FloodSmart's agent referral program. NFIP Direct Servicing Agent/Customer Service 800-638-6620 Answers policy-related questions from independent agents and policyholders who have policies written by independent agents. 800-767-4341 Answers claims-related questions from independent agents and policyholders who have policies written by independent agents. FEMA Map Assistance Center 877-336-2627 Provides information about flood hazard maps and map changes that remove a property from the floodplain (LOMAs, LOMRs, LOMCs). Map Service Center/FEMA Map Store 800-358-9616 Provides basic mapping information research (e.g., map panel, effective date, community number) and distributes flood maps and Flood Insurance Studies, the Flood Insurance Manual, and Community Status Book. FEMA Distribution Center 800-480-2520 Distributes free NFIP forms and public awareness materials. 301-497-6378 Fax Lender Information 800-611-6125 Responds to questions from lenders about NFIP policies and lending requirements. Disaster Assistance 800-621-3362 Assists flood victims in applying for disaster assistance or checking the status of their disaster assistance claim. Regional Offices Telephone Numbers [Back to Top] NFIP Bureau Regional Offices FEMA Regional Offices Check out FloodSmart.gov! Business-Driven Technologies. Last Modified: Tuesday, 27 May 2008

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